My Account and Profile
I am unable to update or make changes in my user profile
Your profile is protected against accidental edits and modifications. To make a change, such as to edit your password, or upload a new company logo, you must first click the 'edit' button, otherwise you will be in read-only mode. Once in 'editing' ...
How do I access my monthly ASSA Invoice?
You can access your current monthly Invoice* and previous monthly Invoices+ by logging into the ASSA system as the main account user and accessing your Profile. Scroll to the bottom of the profile and you will find the Invoices section. To access ...
ASSA website not responding as expected
If the ASSA website does not respond correctly or freezes follow the steps below to fix the issue Log out of the ASSA website then login again (This refreshes your session) Try another web browser (Often the issue is browser specific) Google Chrome ...
Text automatically appears in a textbox
Text may automatically appear/change in search boxes or forms on the ASSA website. When this happens it is often due to browser settings or a 3rd party extension. The steps below will help you resolve this issue. Check Browser Settings: Some ...
Unable to upload company logo
If you are unable to upload your company logo check the file type/extension. We have limited the types of files that can be uploaded to ensure our system and our clients systems stay secure. The logo upload supports the following file types and ...
Upload Your Company Logo
By uploading your company logo, your online compliance system will be personalised with your unique branding, and your logo will be automatically inserted into many of the downloadable documents, including Policies and Safe Work Procedures. On ...
Update your Profile
If your details change or you notice a typo that needs to be updated you can update your profile from the ASSA website. The following information can be updated: Username, Contact Details, Address, Custom Fields. Email or Company Name can be changed ...
Workplace Health and Safety Glossary
ASSA Advanced Safety Systems Australia abrasive blasting Propelling a stream of abrasive material at high speed against a surface using compressed air, liquid, steam, centrifugal wheels or paddles to clean, abrade, etch or otherwise change the ...
Your Data - Safe and Secure
We use a secure, reliable, cloud based service - AWS (Amazon Web Services), to host, store and backup all ASSA website resources. (See more information about AWS here, and more information on AWS security here). Our cloud servers run daily image ...
Reset ASSA login details
If you are unable to access your ASSA account, follow these steps to regain access. 1. Forgotten Username/Email Address If you have forgotten your username or email address contact our support team on 1300 131 014 2. Forgotten Password If you have ...
Unable to update your profile
If you cannot update your profile: -Scroll to the bottom of the Profile page -Check for error message near the “Update Profile” button (often in red text) Usually this is due to a mandatory field being left blank. The first time you log into the ASSA ...