I am unable to update or make changes in my user profile

Your profile is protected against accidental edits and modifications.  To make a change, such as to edit your password, or upload a new company logo, you must first click the 'edit' button, otherwise you will be in read-only mode.  Once in 'editing' mode, you will be able to make changes and click save.

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• Update your Profile

  If your details change or you notice a typo that needs to be updated you can update your profile from the ASSA website. The following information can be updated: Username, Contact Details, Address, Custom Fields. Email or Company Name can be changed ...

• If a course participant is unable to see recent changes

  If you have made a change to an Induction or Training course these changes will not be reflected on existing course invites. ​Existing courses need to be finished or deleted and a new invitation link sent All new invitations sent will use the latest ...

• Filter/Search "My People"

  ASSA has provided multiple Filters and Search options in "MY PEOPLE" to assist in finding an Employee/Contractor OR a group (Such as those who have not yet completed inductions) Follow the steps below to use the Filters and Search options On the top ...

• Unable to update your profile

  If you cannot update your profile: -Scroll to the bottom of the Profile page -Check for error message near the “Update Profile” button (often in red text) Usually this is due to a mandatory field being left blank. The first time you log into the ASSA ...

• Unable to upload company logo

  If you are unable to upload your company logo check the file type/extension.  We have limited the types of files that can be uploaded to ensure our system and our clients systems stay secure.  The logo upload supports the following file types and ...