Unable to update your profile
If you cannot update your profile:
-Scroll to the bottom of the Profile page
-Check for error message near the “Update Profile” button (often in
red text)
Usually this is due to a mandatory field being left blank.
The first time you log into the ASSA website you
must update your password.
Both: “Password” and “Confirm Password” fields must
have the same password.
Password requirements:
- Cannot start with a number or any special characters
- At least 8 characters
- No more than 20 characters
- Must contain at least 1 number
- The password is case sensitive
If these steps have not worked or you would like further assistance
please contact our support team on 1300 131 014
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