Unable to update your profile

Unable to update your profile

If you cannot update your profile:


-Scroll to the bottom of the Profile page
-Check for error message near the “Update Profile” button (often in red text)




Usually this is due to a mandatory field being left blank.



The first time you log into the ASSA website you must update your password.



Both: “Password” and “Confirm Password” fields must have the same password.



Password requirements:
  1. Cannot start with a number or any special characters
  2. At least 8 characters
  3. No more than 20 characters
  4. Must contain at least 1 number
  5. The password is case sensitive




If these steps have not worked or you would like further assistance please contact our support team on 1300 131 014