Submitting a Bug Report or Feature Request
Bug Report
Found an issue with the ASSA members website, an error message, or a bug that you would like to report?
- Navigate to your home menu
- Select: "SUBMIT A BUG REPORT"
- Fill in the details and submit
Upon submission of the bug report our IT department will investigate this matter as soon as possible and we will be in touch to let you know the issue is resolved or if we require further information.
Submit a Bug Report Feature Request
Have an idea for a new feature? We'd love to hear from you.
or
- Navigate to your home menu
- Select "SUBMIT A FEATURE REQUEST"
- Fill in the details and submit
Upon submission our team will investigate the recommendation and implement accordingly.
Submit a Feature Request We can't wait to hear from you!
Related Articles
ASSA website not responding as expected
If the ASSA website does not respond correctly or freezes follow the steps below to fix the issue Log out of the ASSA website then login again (This refreshes your session) Try another web browser (Often the issue is browser specific) Google Chrome ...
Text automatically appears in a textbox
Text may automatically appear/change in search boxes or forms on the ASSA website. When this happens it is often due to browser settings or a 3rd party extension. The steps below will help you resolve this issue. Check Browser Settings: Some ...
Reset ASSA login details
If you are unable to access your ASSA account, follow these steps to regain access. 1. Forgotten Username/Email Address If you have forgotten your username or email address contact our support team on 1300 131 014 2. Forgotten Password If you have ...
Create an Injury and Incident Case
Follow the below steps to document an Injury or Incident: First, navigate to IIR Cases From the top of the screen: Highlight: “MY TEAM”>“MY CASES” Select "INJURY & INCIDENT CASES” At the top right of the page select “New Case” Mandatory Fields: ...
Add Photos and Attachments
The ASSA system allows you to upload photos and files related to your Injury and Incident Report Case. When creating a new Incident Report you can add related photos. Once the report is saved other files and photos can be added. Supported Photo ...