Add Photos and Attachments

Add Photos and Attachments

The ASSA system allows you to upload photos and files related to your Injury and Incident Report Case.

Supported Photo Formats: JPEG and PNG 
Supported Document Formats: Most Microsoft formats and Adobe PDF

First, navigate to IIR Cases

From the top of the screen:
  1. Highlight: "MY TEAM">"MY CASES"
  2. Select "INJURY & INCIDENT CASES”


Create New Case or Edit Existing Case

Create New Case:

You can add photos to an Incident Report when you are creating it. To do this:
  1. Create a new case with the “New Case” button
  2. Fill in all appropriate details
  3. Find the heading “Attach Photos”
  4. Select “ADD PHOTO” then the camera icon


Here you can browse your computer for the photo required.
If you are on a mobile device you can also take a photo.

Edit Existing case:

  1. Select the correct case
  2. Select “Add a Note”



  3. Click “Attach a file”



  4. From here you can chose a file to attach from “MY DOCS” or upload from your local computer.
Notes can be added relating to the attachment (Notes are not required)
You can only add one file per note
If you need to attach more than 1 file per case please click “Save and Continue” then add another note 

If these steps have not worked or you would like further assistance please contact our support team on 1300 131 014